1. Commitment to Protecting Customer Privacy

When you visit and use services on AURA CLUB, we are committed to safeguarding your personal information in accordance with applicable laws and the terms outlined below.

2. Purpose of Information Collection and Use

Your personal information is collected and used by auraclub.vn solely to enhance your experience and support service delivery, including but not limited to:

• Verifying user identity

• Confirming transactions and payments

• Supporting service booking and customer care

• Providing promotional offers and service updates

• Improving our service quality and user experience

• Verifying information accuracy with third-party providers where necessary

3. Information Sharing Policy

We do not sell, rent, or disclose your personal information to any third parties, except in the following cases:

• With your explicit consent

• At the request of authorized governmental or legal agencies

• With selected service partners (e.g., banks, payment gateways, tech providers) when necessary for transaction processing or system operation

4. Passwords and Account Security

You are responsible for keeping your login credentials confidential. Please do not share your password or access code with anyone, including AURA CLUB staff. We reserve the right to revoke access in the event of misuse or violation of our security policies.

5. Technical Data Collection

When you access the website, our system may collect non-personally identifiable technical data to help us monitor and improve the platform:

• IP address

• Device and browser type

• Access time, on-site behavior

• Cookies and related browser data

6. Cookies and Tracking Technologies

We use cookies to optimize your browsing experience, store preferences, and support faster logins. You may disable cookies in your browser settings; however, doing so may affect some website functionalities.

7. Data Storage and Protection

Your information is securely stored on servers located in Vietnam, protected by industry-standard security technologies such as encryption, firewalls, and access control. While we take all reasonable measures, no system is entirely immune to risks in an internet environment.

8. Data Modification and Deletion

You may update or correct your personal information at any time via your account dashboard. We may retain certain data even after account deactivation to comply with legal obligations or to resolve disputes.

9. Policy Changes

We may revise this privacy policy at any time without prior notice. Major updates will be publicly announced on our homepage. Continued use of the website constitutes your agreement to the updated policy.

10. Contact Us

If you have any questions regarding this privacy policy, please contact us:

• Email: auraclub.bhmc@gmail.com

• Hotline: (024) 777 86 866

• Website: www.auraclub.vn

• Address: The Manor Central Park, Nguyen Xien, Dai Kim Ward, Hoang Mai District, Hanoi